Event Replay

Payment: The last frontier in B2B customer experience

Want to make your customers’ experience of paying you a delightful one? Want to know how a seamless payment experience can reduce churn in your business?

Upflow’s recent event (co-hosted with Stripe) explored how to revolutionize your B2B payment process and turn it into a customer experience lever.

Fill the form above to access the full event replay and discover:

• Common challenges faced by B2B customers when it comes to making payments.
• The key differences between B2B and B2C payments: our panelists examine why B2B payments lag behind and the potential reasons for this disparity.
• How to leverage technology for streamlined payments: Discover how businesses can harness technology to create more user-friendly and efficient payment experiences, with practical suggestions from the panelists.
• How to tailor payment experiences: Learn strategies for customizing B2B payment experiences to suit different customer segments or industries, with a focus on influencing preferred payment methods and optimizing cost-efficiency.
• How to build trust and loyalty: Explore how the payment process can serve as a tool for building trust and fostering loyalty with B2B customers, with insights into best practices and innovative approaches from our panelists, including considerations for balancing security and innovation.